- Go to https://play.google.com/store/account on your computer
- Click «Order History»
- Find an order
- Click «Request a Refund»
- Fill out the form and indicate that you want to receive a refund
- A «Thank you, we have received your refund request» notification will pop up. You will then receive a letter informing you of your decision. Typically, a response will be received within 15 minutes, but in some cases it may take up to four business days
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